our SERVICES
SERVICES
Finance management
- To provide our own Account Receivable software on-site that enables any owner/resident to check their individual accounts at any time during office hours
- Prepare and despatch monthly statement of charges in the letterheads of our Principal and or send reminder to delinquent accounts that were overdue and unpaid
- Prepare Daily Collection Reports that shall tally with the daily collections deposited for the Treasurer to verify
- To liaise with appointed Accounts and Auditors
Facilities Manager
- To act for and on behalf of our Principals ( Pertubuhan, Joint Management Body (JMB) or Management Corporations (MC) as their Administrator Contractor or Maintenance Manager and Office Administrator
- To manage and maintain an effective management office to provide an efficient and prompt service to owners/residents
compliance
- Maintain and upkeep a Strata Titles Roll for the MC or a master’s Owners List for the JMB or Pertubuhan whichever the case may be applicable
- To carry out and implement all decision of JMB or MC or Pertubuhan and ensure they follow the provision of the Strata Management Act 2013 (Act 757)
secretarial
- To prepare, despatch and or display on notice boards notices of importance to all owners and residents
- To regulate and administer control of motorcycle and car parking
- To prepare agenda of meetings, despatch notice of meetings, convene meetings and record minutes thereof
- To liaise with government and non-government authorities
Upkeeping
- To oversee all contracted services such as generel cleanings, securities, pest control, lifts, pools & landscape maintenance, etc, to ensure their services met our minimum standards comfortable living
policy implementor
- To implement and enforce policies made by Pertubuhan, Joint Management Body (JMB), and/0r Management Corporation Councils (MC Councils)
OUR job scope
KPI's are measured based on the following:
Administrations
- Basic accounting and daily/monthly collection and expenses report will be carried out by Aspiras (Accounting & Auditing Services to be carried out by an outsourced licensed accounting firm
- Filing, maintenance of office records and despatch of monthly statement promptly (including all other daily basic duties)
- Reminders, updates & notices to residents will be our continuous tool of communication
Operations
- Security Services / Security Alarm System / CCTV System
- Cleaning System
- Landscape Services
- Pest Control – insecticide / fogging
- Barrier & Scanner / Scan Card System & Update
- Fire Fighting System
- Maintenance of Service Elevators
- Gym / Sauna / Badminton Court maintenance and management
- Preventive maintenance will be carried out as per schedule on electrical and mechanical equipment’s to avoid sudden breakdowns
- A House Rules is created for resident as a guidance to ensure safety and security in place
- All major repairs and replacement of parts are to be borne by the client. Office expenses, stationeries, TNB, SAJ bills are to be borne by client